Spa Administrative Assistant (Part-Time)Hilton
Job Summary
A Spa Administrative Assistant is responsible for the arrival and departure of guest services, transition lounge, locker room services, retail display, gift certificate sales, spa tours, walk-in/ phone reservations, and guest history data entry. They will also provide administrative and clerical support to department manager in the hotels continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Processing guest reservations (phone/walk-in) and the check-in and check-out administration for all spa guests, including retail sales, guest forms, and guest history date entry.
- Provides detailed information for spa treatments, packages, services, facility features, and provide spa tours for prospective guests.
- Monitors daily treatment schedules.
- Conducts opening and closing spa procedures, Maintains immaculate presentation standards of the arrival area, including retail sales.
- Oversees the housekeeping and presentation standards of the transition lounge and locker rooms.
- Actively promotes home care programs. Manages supplies and product inventory for the arrival lounge and retail zones.
- Performs other tasks as assigned by management
EOE/AA/Disabled/Veterans