Event Manager - The Juniper, a Curio Collection Hotel by HiltonHilton

An Events Manager with Curio - A Collection by Hilton is responsible for executing written sales agreements for moderately-sized and moderately-complex events and for the successful execution of such events in the hotels continuing effort to deliver outstanding guest service and financial profitability.

What will it be like to work for this Hilton Worldwide Brand?

Welcome to Curio - A Collection by Hilton. We deliver the most unique and memorable guest experiences through an edited selection of distinct hotels, each with a special character you can't duplicate. We're part of the fabric of our cities: true locals, embodying the spirit of our homes, everywhere from Chicago to Singapore to Sydney. We are hotels people want to know, the way they know other people, with personalities and stories all our own. From the cozy to the grand, the elegant to the bold - we are a collection of hotels whose unifying characteristics are our authenticity and individuality.

What will I be doing?

As an Events Manager, you would be responsible for executing written sales agreements for moderately-sized and moderately-complex events and for the successful execution of such events in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Execute written sales agreements for moderately-sized and moderately complex events limited to less than 300 cumulative room nights

• Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts

• Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process

• Partner with operations departments to execute events

• Maximize revenues and control expenses through effective negotiation of services and accurate forecasting

• Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner

• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward

• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly

• Recruit, interview and train team members

EOE/AA/Disabled/Veterans