Customer ServiceAppleOne

AppleOne, a division of the Act-1 Group, is proud to present:

Job Summary

We are seeking a Customer Service professional for a contract/temporary opportunity in Fremont, CA within a manufacturing environment. This role is ideal for a detail-oriented customer support specialist with 3-5 years of experience who enjoys solving customer issues, processing orders, coordinating with internal teams, and keeping business systems accurate and up to date.

The Customer Service role supports customers throughout the quote and order lifecycle while serving as a key liaison between customers, Sales, and Operations. This is a great opportunity to join a collaborative manufacturing team with supportive leadership, hands-on training, and a positive work environment where communication, ownership, and teamwork are valued.

Key Responsibilities

- Answer customer phone calls as part of the Customer Support hunt group, triage requests, and help resolve customer needs efficiently.
- Process sales quotations and sales orders in business systems, including order entry, scheduling requests, changes, and lifecycle updates.
- Maintain accurate customer information, contacts, actions, responses, and account details within internal systems.
- Communicate customer issues, opportunities, and requirements to Sales, Operations, and other internal team members.
- Serve as a primary liaison between customers and internal departments to support timely and accurate service.
- Participate in team meetings, on-the-job training, and continuous improvement efforts while performing other related duties as assigned.

Compensation and Benefits

- Pay: $26 per hour.
- Job Type: Contract/Temporary.
- Location: Fremont, CA.