Part time IT Support (IOS)AppleOne

AppleOne, a division of the Act-1 Group, is proud to present:

Job Summary

We are seeking a Part-Time IT Support Specialist with strong iOS and macOS experience for a direct hire opportunity in a mission-driven nonprofit charitable organization in the 92670 area. This role is ideal for a hands-on help desk professional who enjoys supporting Apple users, solving day-to-day technical issues, and providing patient, high-touch service to staff.

You will join a small, collaborative IT team where discretion, reliability, and clear communication are highly valued. The environment is supportive, team-oriented, and service-focused, with opportunities to contribute to device support, Microsoft 365 administration, user onboarding, documentation, and internal technology projects. This is a great fit for someone who enjoys in-person support, values positive teamwork, and wants meaningful part-time work in a professional and community-focused setting.

Key Responsibilities

- Provide first-line IT help desk support for macOS laptops, iOS devices, Windows systems, printers, peripherals, and general user technology needs.
- Install, configure, troubleshoot, patch, and maintain hardware, software, applications, and computer systems.
- Support Microsoft 365 administration, including user accounts, licenses, MFA, email, Teams, SharePoint, and OneDrive permissions.
- Assist with employee onboarding and offboarding, including device setup, account access, equipment recovery, and access removal.
- Troubleshoot Wi-Fi, VPN, network connectivity, login, password, and account access issues, escalating complex issues when needed.
- Maintain accurate documentation, asset inventory, software license records, internal procedures, and knowledge base updates.

Compensation and Benefits

- Direct hire opportunity.
- Part-time schedule.
- Pay range is $24 to $27 per hour.
- On-site role