IT Support, Part-timeAppleOne

AppleOne, a division of the Act-1 Group, is proud to present:

AppleOne is pleased to partner with a client in San Clemente needing part-time IT Support, 20 hours per week.

Job Summary

This role is ideal for a service-oriented IT professional who enjoys hands-on technical support, in-person problem solving, and helping users feel confident with technology.

This position supports a small, high-touch IT environment where reliability, discretion, teamwork, and clear communication are highly valued. You will work closely with the IT lead and internal team members to support daily technology needs, maintain systems, document solutions, and contribute to internal projects involving devices, Microsoft 365, networking, automation, and emerging tools. This is a great opportunity for someone who wants part-time stability, variety in their work, and a collaborative environment with supportive leadership.

Key Responsibilities

- Provide first-line help desk support for laptops, desktops, mobile devices, printers, peripherals, software, hardware, and user access issues.
- Administer Microsoft 365, including user accounts, licenses, MFA, email, Teams, SharePoint, and OneDrive permissions.
- Support employee onboarding and offboarding by setting up devices, accounts, access, and recovering equipment as needed.
- Troubleshoot Wi-Fi, network, VPN, connectivity, password, login, and account access issues, escalating complex problems when appropriate.
- Maintain accurate documentation, inventory records, knowledge base articles, configurations, fixes, and project updates.
- Assist with system patching, backups, security alignment, vendor equipment, AV, cameras, smart-building systems, and testing of new technology.

Compensation and Benefits

- Compensation: $26.00 per hour.
- Schedule: Part-time, approximately 20 hours per week.
- Job Type: Direct hire.
- Location: San Clemente, CA.