Supervisory Medical Support AssistantVeterans Health Administration

The Supervisory Medical Support Assistant (MSA) serves as the operational leader for the full range of outpatient scheduling programs in the Health System Area (HSA) 5.2 & 5.5 Specialty Care Clinical Resource Hub (Specialty CRH) located in the VA Palo Alto HealthCare System. VAPAHCS uses a group practice concept that combines managed care and primary care treatment models.