Medical Call Center RepAppleOne

AppleOne, a division of the Act-1 Group, is proud to present:

We are seeking an experienced Bilingual Medical Call Center Representative to join our healthcare team. The ideal candidate will have at least 2 years of recent call center experience, strong customer service skills, and knowledge of medical terminology.

This position will be responsible for handling a high volume of incoming calls, assisting patients with questions regarding insurance benefits and copayments, maintaining accurate patient information, and ensuring calls are routed to the appropriate department or staff member.