Membership CoordinatorAppleOne

AppleOne, a division of the Act-1 Group, is proud to present:

Job Summary

A mission-driven nonprofit charitable organization in Saratoga, CA is seeking a Membership Coordinator for a direct hire opportunity. This hands-on administrative support role is ideal for a detail-oriented professional who enjoys combining CRM database management, member service, financial transactions, and day-to-day office operations.

The Membership Coordinator will serve as a key front-line contact for member transactions, supporting accurate records, smooth billing processes, event registrations, donations, and administrative workflows. This is a great opportunity to join a values-based, community-focused environment with collaborative leadership, meaningful work, and a strong emphasis on service, accuracy, and operational excellence.

Key Responsibilities

- Serve as the primary administrator for the membership CRM database, including member records, family units, status changes, billing cycles, payment plans, and data integrity.
- Manage member transactions, including dues billing, pledge tracking, payment posting, refunds, failed payments, donation funds, donor acknowledgments, and year-end contribution statements.
- Build and manage online event and program registration, including pricing, discounts, capacity limits, attendance tracking, cancellations, and refunds.
- Process accounts payable and accounts receivable activities, including vendor invoices, member payments, program fees, invoices, dues statements, and bank deposits.
- Generate routine membership, giving, aging, batch, and financial reports for leadership, finance, clergy, committees, and other stakeholders.
- Provide front-line office administration, respond to member inquiries, maintain organized records, coordinate with vendor support, and document CRM procedures.

Compensation and Benefits

- Compensation: $85,000 to $95,000 per year, commensurate with experience.
- Job type: Direct hire.
- Location: Saratoga, CA.
- Estimated role allocation: Approximately 65% Membership/CRM, transactions, and ShulCloud work, and approximately 35% office administration. Allocation may vary based on seasonal and organizational needs.
- Benefits information was not provided.