Customer Service RepresentativeAppleOne

AppleOne, a division of the Act-1 Group, is proud to present:

Job Summary

We are seeking a flexible and customer-focused Customer Service Representative for a temp-to-hire opportunity supporting multiple customer locations throughout the Peninsula, South Bay, and East Bay areas near Sunnyvale, CA. This role is ideal for someone who enjoys variety, takes initiative, and can confidently adapt to different professional environments, including corporate offices, law firms, warehouses, and business service locations.

In this position, you will support a wide range of onsite services such as mail, shipping and receiving, copy and production services, reception, hospitality, and conference room setup. You may work independently at some locations or as part of a larger onsite team at others.

This opportunity offers hands-on training, exposure to multiple professional environments, supportive field leadership, and the potential to convert to a permanent position after meeting required hours. Candidates who are dependable, service-minded, and comfortable with local travel will be well positioned for success.

Key Responsibilities

- Support daily onsite operations at multiple customer locations, including mail services, shipping and receiving, copy and production center support, reception, hospitality, and conference room setup.
- Travel to assigned customer sites within the Peninsula, South Bay, and East Bay, with the flexibility to be rerouted before or during a shift based on business needs.
- Provide professional customer service, respond quickly to customer and end-user requests, and help resolve service-related issues.
- Assist with site procedures, process improvements, onboarding, cross-training, and maintaining service quality standards.
- Perform visual inspections of site services and support compliance with customer procedures, safety expectations, and operational best practices.
- Work independently or collaboratively with onsite team members while maintaining productivity, accuracy, and a positive customer-focused approach.

Compensation and Benefits

- Pay: $23.00 to $25.00 per hour.
- Job Type: Temp-to-hire.
- Location: Sunnyvale, CA, with travel to customer sites in the Peninsula, South Bay, and East Bay.
- Free parking is available at all customer locations.
- Mileage and parking reimbursement are available according to policy.
- Mileage reimbursement applies after the 15th mile each way of the commute.
- Most assignments are Monday through Friday, 8:00 AM to 5:00 PM.
- Schedule flexibility is required, as some sites may open as early as 6:00 AM, close at 7:00 PM or later, or require weekend coverage.