Patient Service RepAppleOne

AppleOne, a division of the Act-1 Group, is proud to present:

Job Summary

We are seeking an experienced Patient Service Rep for a temp-to-hire opportunity in Los Angeles, CA. This role is ideal for a detail-oriented healthcare administrative professional who enjoys supporting patients, coordinating appointments, managing authorizations, and helping a busy medical office operate efficiently.

As a Patient Service Rep, you will serve as a key point of contact for patients and internal care teams in a fast-paced, high-volume healthcare services environment. This opportunity offers the chance to join a collaborative team that values patient-centered service, accuracy, professionalism, and strong communication. Supportive leadership, clear processes, and a team-focused culture help create an environment where employees can build confidence, contribute meaningfully, and grow within healthcare administration.

Key Responsibilities

- Coordinate patient scheduling across multiple departments while helping ensure a smooth and positive patient experience.
- Provide high-volume phone support, including answering patient questions, routing calls, and assisting with appointment-related needs.
- Process, track, and manage patient authorizations with accuracy and attention to detail.
- Use EPIC to update patient records, manage scheduling information, and support daily administrative workflows.
- Communicate professionally with patients, providers, and internal departments regarding appointments, authorizations, and care coordination needs.
- Maintain confidentiality, accuracy, and professionalism while working in a busy healthcare setting.

Compensation and Benefits

- Pay rate: $27.00 to $29.00 per hour.
- Job type: Temp-to-Hire.
- Location: Los Angeles, CA 90001.