Beverage Assistant ManagerPENN Entertainment
Job Summary
Position is open until filled
Ameristar Casino Resort Spa offers Team Members:
Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)
- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
- Discounted Casino bus tickets
- Discounted RTD EcoPass
- Hot meal served by the Leadership Team once a month
- 20%discount for Starbucks, Ara Spa, and all food outlets
- 100%Colorado Gaming License reimbursement after90days of employment
- Hotel discounts available at all43 PENNproperties, plus discounts on goods and services
- Education reimbursement program and Annual Scholarship Program
- Career development opportunities
Responsibilities include:
- Adhere to all Guest Service standards for the position.
- Strategically train and develop for succession hourly Team Members
- Supervise all aspects of employee relations including, but not limited to, hiring, coaching, mediating, recognizing, and evaluating hourly Team Members
- Resolve beverage quality and service opportunities; communicate with appropriate Team Members and leaders on Guest feedback.
- Implements, adheres, and monitors all department and property policies and procedures including but not limited to standards of conduct, attendance, appearance, cash handling, confidentiality, safety, signature sequence of service, and sanitation.
- Maintain the morale of the department through open communication and teamwork by deploying targeted communication strategies that inform and build support.
- Interact with Guests and Team Members by maintaining a visible presence in Guest areas during peak business periods.
- Comply with all training initiatives including, but not limited to, attendance of all required participants, ongoing assessment of individual or department performance, and follow-up.
- Manage all financial operating expenses including, but not limited to, budget, P&L, labor costs, controllables, and cost of goods.
- Analyze and recognize any deficiencies or problem areas and provide corrective action to accomplish desired results.
- Adjust or balance the size of staff to control labor costs without sacrificing Guest service.
- Work with all departments to successfully execute Ameristar strategies to maximize efficiencies, improve the Guest, and Team Member experience.
- Perform all administrative duties as required to successfully manage the department.
- Ensure accountability for all compliance issues, regulations, laws, and health requirements related to food and beverage operations.