Business AnalystGeneral Dynamics

The Supply Chain Business Intelligence team is seeking a highly skilled and communication-focused Business Analyst to serve as a critical liaison between business stakeholders and BI data modelers. This role is responsible for understanding supply chain processes and data, translating business reporting needs into actionable requests, and ensuring BI deliverables are managed, prioritized, and completed on time.

The ideal candidate is detail-oriented, highly organized, and comfortable owning both the report development workflow and related IT Change Request (ITCR) activities that expose new data to the enterprise data warehouse.

Key Responsibilities:

Serve as a liaison between business customers requesting BI reports and the BI data modeling team.
• Translate business requirements into clear, actionable development tasks.
• Manage the BI report request workflow, including intake, assignment, prioritization, and tracking to completion.
• Ensure reporting deliverables meet customer need dates and quality expectations.
• Develop a strong understanding of supply chain processes and associated data.
• Author IT Change Requests (ITCRs) needed to expose new data to the data warehouse.
• Coordinate and expedite ITCRs through the execution process, including communication with HR or other departments, and scheduling necessary review or approval meetings.
• Maintain documentation, status updates, and communication throughout the lifecycle of reports and change requests.
• Support continuous improvement of BI processes, tools, and engagement models.

Required Qualifications:

• High school diploma, GED, or equivalent
• 3+ years of experience in a supply chain or data analytics role
• Experience with data visualization applications (i.e. Power BI, Tableau)

Preferred Qualifications

• Bachelor's Degree in Data Science, Business Intelligence, or similar
• Experience with Oracle ERP, Tableau, or PowerBI
• Experience with Business Intelligence concepts such as: data warehouses, data modeling, or data analytics
• Experience with IT change management processes
• Experience with workflow/project tools (Jira, ServiceNow, SmartSheet, MS Project, Asana, Excel)
• Experience working with supply chain data, processes, or operations.

Preferred Skills:

• Clear communicator; can explain technical concepts to nontechnical audiences
• Highly organized; able to manage multiple priorities
• Skilled at gathering and translating stakeholder requirements
• Comfortable facilitating meetings and driving alignment
• Solid understanding of business intelligence concepts such as data models, reporting, and analytics.
• Understanding of data governance and data quality principles.