Behavioral Health Site Director / Program Manager

Location: Newark, DE
Employment Type: Full-Time, Permanent
Salary: $70,000$100,000+ annually, depending on experience
Schedule: MondayFriday, 5:00 AM1:00 PM | No Scheduled Weekends

Position Overview

We are seeking an experienced Behavioral Health Site Director / Program Manager to lead the daily operations of a growing behavioral health and addiction treatment clinic in Newark, Delaware.

This is an opportunity for a strong clinical or operational leader who enjoys developing teams, improving processes, and making a meaningful impact on individuals receiving substance use disorder and mental health treatment.

The clinic provides a combination of medication-assisted treatment (MAT), outpatient addiction services, and PHP/IOP programming.

The ideal candidate brings a background in behavioral health, substance use disorder treatment, or clinical program management, along with proven leadership experience.

This is more than a traditional site management position. You'll have the autonomy to oversee clinic operations, strengthen team performance, and help expand services and community partnerships.

Key Responsibilities

Clinic Operations & Leadership

• Oversee daily operations of a busy behavioral health and addiction treatment clinic.

• Provide operational leadership and coordination for approximately 1012 staff members, including clinical and administrative personnel.

• Manage staffing, scheduling, employee accountability, and overall workflow efficiency.

• Ensure smooth patient admissions, intake processes, and access to treatment.

• Collaborate closely with clinical and nursing leadership to support high-quality patient care.

• Monitor productivity, operational performance, and program outcomes.

Clinical Quality & Compliance

• Ensure compliance with applicable state and federal regulations, clinical standards, and organizational policies.

• Oversee accurate and timely documentation within the Electronic Health Record (EHR).

• Conduct chart audits, monitor clinical documentation, and identify opportunities for improvement.

• Support evidence-based behavioral health and substance use disorder treatment practices.

• Participate in quality improvement initiatives and ongoing staff development.

Program Growth & Community Engagement

• Build and maintain relationships with community organizations and referral partners.

• Identify opportunities to expand services and increase access to treatment.

• Support program development, community outreach, and patient census growth.

• Collaborate with organizational leadership to implement operational improvements and growth strategies.

Qualifications

Required:

• Minimum of 2 years of experience in behavioral health, mental health, or substance use disorder treatment.

• Demonstrated leadership or management experience within a healthcare or behavioral health setting.

• Strong understanding of clinical operations, staff management, and regulatory compliance.

• Experience working with Electronic Health Record (EHR/EMR) systems.

• Valid Delaware clinical behavioral health professional license or equivalent national certification.

• Current First Aid and CPR certification.

• Valid driver's license meeting organizational requirements.

Preferred:

• Previous experience as a Behavioral Health Program Manager, Clinical Supervisor, Site Director, or Addiction Treatment Leader.

• Background in substance use disorder treatment, medication-assisted treatment, or PHP/IOP programs.

• Experience as a therapist, counselor, or other behavioral health clinician.

• Experience with Kipu EHR.

• Established relationships within the Delaware behavioral health community.

• Experience with community outreach, referral development, or program expansion.

An RN background is not required. Candidates with clinical behavioral health or counseling experience who have transitioned into leadership are strongly encouraged to apply.

Why Consider This Opportunity?

• Competitive compensation: $70,000$100,000+, with flexibility for highly qualified candidates.

• Leadership autonomy: Take ownership of a clinic's daily operations and contribute directly to organizational decisions.

• Growth potential: Join an expanding behavioral health organization with opportunities for professional advancement.

• Direct access to leadership: Work closely with organizational ownership in a collaborative, entrepreneurial environment.

• Meaningful impact: Help expand access to addiction treatment and mental health services in the Delaware community.

• Consistent schedule: MondayFriday, 5:00 AM1:00 PM, with no regularly scheduled weekends. Occasional after-hours communication may be necessary.

• Additional compensation: Potential performance-based bonus opportunities.

Interested in Learning More?

If you're an experienced behavioral health leader who enjoys building strong teams, improving clinical operations, and helping programs grow, we'd love to connect!

Apply today to learn more about this full-time, permanent leadership opportunity in Newark, DE!

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