Receptionist / CoordinatorSERVPRO
Job Summary
Benefits:
Receptionist Dispatcher Job Posting
This is an in person, full time position
Benefits:
Competitive compensation
Benefits
Paid training
Career progression
Personal and professional development
And more!
As the Dispatch Coordinator you will assist with scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment!
Key Responsibilities
Receive incoming calls and emails about past services, follow ups on current projects, general inquiries about business and other routine communications
Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
Review and maintain software so that appropriate teams are routed accordingly and customer information is input properly
Perform detailed and accurate data entry in multiple systems.
Collaborate and assist with other departments, as needed
Position Requirements
At least 2 years of customer service and/or office-related experience
Excellent verbal and written communication skills
Proficient in Microsoft programs (Basic Excel spreadsheets, intermediate Outlook for emails) and ability to learn new software programs
Ability to effectively multi-task
Prior dispatch experience helpful
Ability to multitask and to remain detail orientated
Knowledge of local geographical area is preferred
High school diploma/GED (preferred)
Must be knowledgeable in relevant computer applications
Bilingual (English/Spanish) preferred
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Dental insurance
Receptionist Dispatcher Job Posting
This is an in person, full time position
Benefits:
Competitive compensation
Benefits
Paid training
Career progression
Personal and professional development
And more!
As the Dispatch Coordinator you will assist with scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment!
Key Responsibilities
Receive incoming calls and emails about past services, follow ups on current projects, general inquiries about business and other routine communications
Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
Review and maintain software so that appropriate teams are routed accordingly and customer information is input properly
Perform detailed and accurate data entry in multiple systems.
Collaborate and assist with other departments, as needed
Position Requirements
At least 2 years of customer service and/or office-related experience
Excellent verbal and written communication skills
Proficient in Microsoft programs (Basic Excel spreadsheets, intermediate Outlook for emails) and ability to learn new software programs
Ability to effectively multi-task
Prior dispatch experience helpful
Ability to multitask and to remain detail orientated
Knowledge of local geographical area is preferred
High school diploma/GED (preferred)
Must be knowledgeable in relevant computer applications
Bilingual (English/Spanish) preferred
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.