Markets Support AnalystBank of America

Markets Support Analyst

Jacksonville, Florida

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

LOB Job Description:

The US / LATAM dividend analyst handles a variety of processing, reconciliation, and problem-solving tasks in the dynamic US / LATAM markets. This role offers a mix of daily work along with more nuanced problem-solving which can be different depending on each specific country. Analyst will make dividend payments to our clients, where country of incorporation for the stock is in the US / LATAM region. Payment processing often requires foreign currency exchange orders, depending on underlying client entitlements. Payment date +1 stock and cash reconciliation is performed daily to ensure all of the team's processing ledgers are in balance and any breaks are resolved in a timely manner.

Responsibilities:

The AMRS US / LATAM dividend processing analyst will perform functions related to US / LATAM market dividend payments for our Global Wealth Investment Management and Hedge Funds clients. The analyst will be responsible for ensuring all payments received from custodians are released on pay date to our underlying clients. The role requires outstanding attention to detail, and excellent time management skills as deadlines can not be missed on elections, expiring events, and pay dates, as well as excellent communication skills (both verbal and written) with our internal and external stakeholders and the ability to work under pressure and in a team environment. This includes:

• Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms

• Ensures transactions are completed in an accurate and timely manner

• Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management

• Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs

• Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks

• Performs tasks accurately during high volume periods in a team environment

• Identifies and flags potential risks in a timely manner

Required Qualifications:

• 1-3 years dividends/corporate actions experience

• 1-3 years payment processing experience

• Familiarity with foreign exchange conversions

• Presentable, confident and LOB / client focused

• Demonstrate the ability to work under pressure in a team environment.

• Self-motivated and able to work with little or no supervision after a period of time.

• Candidate will be able to manage their own time and know when to escalate issues.

• Works well within the team environment and collaborates on any projects or stretch assignments that come along.

• Intellectually curious with demonstrated problem solving skills.

Desired Qualifications :

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

• Excels in working among diverse viewpoints to determine the best path forward

• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner

• Commitment to challenging the status quo and promoting positive change.

• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

• Collaboration

• Customer and Client Focus

• Oral Communications

• Prioritization

• Active Listening

• Adaptability

• Business Acumen

• Client Management

• Data Collection and Entry

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf) " poster.

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Banks required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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