Manager, Material SupportBombardier
Job Summary
- Perform supervisor responsibilities and recommend related actions, for example, hire/fire, disciplinary actions, PMP, training and certifications, work assignments, scheduling vacation, and monitoring attendance
- Monitor sustaining activities, projects, and levels of customer service (e.g., performance metrics) for buyer/planner functions and report status, issues, and risks to management on a scheduled basis
- Oversee sourcing and vendor selection for aircraft parts, components, material, and/or related services
- Meet with vendors and carriers to negotiate contract items, for example, price, delivery, quality, and quantity
- Administer vendor and carrier contracts to ensure provision of agreed upon service(s) and/or product(s)
- Research and resolve invoice discrepancies, errors, and payment issues
- Coordinate with other departments to resolve problems concerning delivery, component discrepancies, and lead times with internal and external suppliers
- Review, revise, and/or develop processes and guidelines in support of buyer/planner functions
- Perform special projects concerning, for example, inventory, vendor issues, and credit holds
- Meet with vendors and carriers to discuss and resolve performance issues, for example, delivery, quality, and quantity
- Facilitate team efforts to resolve complex inventory discrepancies to determine root causes of inventory discrepancies and develop recommendations for corrective action
- Review, revise, and/or develop processes and guidelines in support of material handling operations
- Research and resolve billing discrepancies and related issues
- Perform quarterly and annual reviews
- May represent department during General Manager or Director's absence