Sr. System Administration Analyst, Endpoint ManagementRaymond James Financial, Inc.

This role is a hybrid workstyle: with the associate expected to work from a Raymond James office location at least three days per week, including either Monday or Friday.

Raymond James work environment is designed to reinforce our values-based culture while supporting the competitiveness, profitability, and long-term growth of our firm.

Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.

Technical Requirements:

• Experience implementing, administering, and supporting Tanium (Core, Asset, Deploy, Discover, Patch, Provision) or comparable endpoint management platforms such as Microsoft Intune or SCCM/MECM

• 5+ years of experience in enterprise systems administration, endpoint management, infrastructure support, or a related technical discipline

• Experience with AI-assisted and AI-driven automation

• Advanced scripting and automation skills, particularly PowerShell

• Highly experienced creating, testing, packaging, deploying, and maintaining enterprise software packages and application deployments, including lifecycle management, version control, deployment validation, and troubleshooting.

• End-Of-Life and vulnerability software remediation.

• Strong experience managing enterprise environments across multiple locations in highly regulated industries.

• Experience with enterprise monitoring and performance management tools such as Datadog, ControlUp, or similar platforms.

• Knowledge of Windows operating systems, Active Directory and Group Policy, Endpoint and infrastructure security best practices, Intel-based workstation and server hardware, Virtualization technologies, System monitoring, event analysis, and troubleshooting as it relates to system management.

Core Competencies:

• Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues.

• Sound judgment and decision-making capabilities in fast-paced operational environments.

• Effective verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.

• Demonstrated commitment to maintaining current technical knowledge and industry best practices.

• Proven ability to build collaborative relationships across IT teams, business units, and external partners.

• Strong customer service orientation with a focus on delivering reliable, high-quality support.

Preferred Soft Skills:

• Excellent interpersonal and relationship-building skills.

• Strong organizational and time management abilities with the capability to manage multiple priorities simultaneously.

• Self-motivated, adaptable, and results-oriented with a continuous improvement mindset.

• Ability to work independently while contributing effectively within a team environment.

• Demonstrated leadership, accountability, and ownership of assigned responsibilities.

• Ability to mentor, influence, and collaborate across cross-functional teams.

• Strong project coordination and change management skills.

• High level of professionalism, integrity, and attention to detail.

• Plan, organize, prioritize, and oversee activities to efficiently meet objectives.