Vendor Manager (Fixed Income)Raymond James Financial, Inc.

Essential Duties and Responsibilities

• Manage a portfolio of vendor contracts and service-level agreements (SLAs), including negotiation, execution, and ongoing oversight

• Lead complex contract negotiations, including pricing, terms, and performance standards, ensuring alignment to business needs and risk considerations

• Monitor vendor performance, ensuring service delivery meets contractual obligations and business expectations; proactively address issues and drive remediation

• Identify, assess, and manage vendor-related risks, escalating concerns as appropriate

• Partner closely with business stakeholders to understand evolving needs, prioritize initiatives, and deliver solutions on time

• Manage departmental budgets related to vendor spend, including forecasting, tracking, and cost optimization opportunities

• Coordinate the end-to-end vendor lifecycle, from vendor selection and onboarding through payment and ongoing management

• Develop and deliver clear, tailored communications and reporting for stakeholders across varying levels of the organization

• Manage multiple projects simultaneously in a dynamic environment with shifting priorities

• Meet with suitable vendors to assess their products, inquire about their services, negotiate pricing, and communicate any product or service-related concerns.

• Conduct research on available vendors to determine which vendors offer the best pricing and product quality.

Knowledge of

• Financial acumen, including budgeting, forecasting, and cost control

• Financial markets and products

• Contract law

Skill in

• Strong contract negotiation skills with experience managing high-volume vendor relationships

• Proven experience administering and monitoring vendor services against contractual agreements Strong analytical and problem-solving skills with attention to detail

• Excellent organizational and time management skills;

• Effective written and verbal communication skills, with the ability to tailor messaging to different audiences

• Ability to:

• Balance commercial objectives with risk management considerations influence and build consensus across stakeholders with differing priorities

• Deliver on tight deadlines

• Balance conflicting resource and priority demands

• Partner with other functional areas to accomplish objectives

• Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed.

• Incorporate needs, wants and goals from different business unit perspectives into operational processes

• Work independently as well as collaboratively within a team environment

• The ability to multitask effectively

• Evaluate products and services to continually drive quality of customer experience