Contact RepresentativeUnited States Department of Veterans Affairs
Job Summary
These positions are located in the Contact Management Division, Help Desk Section of the Health Resource Center in VHA Member Services. The primary function of the position is to provide eligibility and benefits counseling; website and mobile navigation; customer support to Veterans and all other users of the MyHealthyVet website, VA.gov website, AccessVA Services and Tools, Beneficiary Travel Self Service System, VA Mobile Applications, and other various VA websites.