Hosthelp - Tropics - On-CallHilton

Hosthelp is responsible for greeting and escorting guests to tables in the restaurant, supervising all staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

Hosthelp is responsible for greeting and escorting guests to tables in the restaurant, supervising all staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction. Specifically, you would be responsible for the following:

• Meets and greets guests as they arrive using a positive and clear English communication, offer choice of seating, then escort them to their table and present menu. Seats guests and assists them by pulling out chairs for them and assisting them with napkins.
• Maintains proper set-up of dining room and enforces uniform and grooming standards of all service personnel on a daily basis.
• Conducts daily "roll call meetings" to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos.
• Reads, maintains and makes daily entries in the log book to coordinate communication between shifts and management.
• Receives, records and makes any necessary arrangements for reservations and special functions in the restaurant according to established standards of phone etiquette.

EOE/AA/Disabled/Veterans