Bilingual Sales Executive (Japanese & English)Hilton

What will I be doing?

• Welcome Japanese clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers
• Maintain effective communication with clients and provide follow up to ensure customer satisfaction
• Liaise with Quality Assurance Managers to resolve guest related issues as they arise
• Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates
• Utilize selling concepts prompted at Hilton Grand Vacations
• Utilize various forms of communication (ie: email, telephone and written correspondence) to interface with guest owners
• Ability to generate referral leads with each new customer
• Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies
• Ability to work well in a team environment
  
  Basic Requirements:
• Must meet minimum sales efficiency requirements under compensation plan.
• Must be able to obtain a Hawaii Real Estate license within the first 45 days of employment
• Must be able to work a flexible work schedule
• Fluency (reading/writing/speaking) in Japanese and Business level English
• 1+ years of proven sales experience
• 1+ years of high end general sales experience and effectively closing sales
• Ability to adapt to changes in a fast paced environment
• Minimum of 1+ years of customer service experience
  
  Preferred Requirements:
• Current Hawaii Real Estate license holder
• Previous timeshare experience a plus
• 2+ years preferred customer service experience
• 2+ years of proven ability to negotiate high end sales and effectively close sales
• 2+ years of Hilton family of brands experience

EOE/AA/Disabled/Veterans