Marketing RepresentativeHilton
Job Summary
A Marketing Representative with Hilton Grand Vacations is responsible for the promotion of booking eligible vacation ownership presentations, previews and the sale of mini-vacation packages to on-site guests and visitors.
What will I be doing?
As a Marketing Representative, you would be responsible for the promotion of booking eligible vacation ownership presentations, previews and the sale of mini-vacation packages to on-site guests and visitors. Distribute approved promotional information and incentives to guests and visitors. Generates leads and books qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members and other qualified customers at off-property locations. Provide customer/concierge services to all guests projecting a professional company image. Assist in the implementation and tracking of current and future marketing programs, according to the standards of professionalism adhered to by the Hilton Corporation.
Basic Qualifications
- Intermediate computer proficiency with the ability to learn
- Minimum one year of customer service experience
- Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone
- Ability to work a flexible schedule including nights, weekends and holidays
- Thorough understanding of the island of Big Island with ability to explain activities, restaurants, and destinations throughout the island
- Spoken and written fluency in English
- Ability to multi-task and balance priorities
- High school diploma or equivalent
Preferred Qualifications
- Six months previous experience working in the retail and/or timeshare industry preferred
- One year of experience selling and booking tours/activities
- Previous experience working in marketing and sales preferred
EOE/AA/Disabled/Veterans