Front Desk Clerk Bay ClubHilton

A Front Desk Clerk with Hilton Grand Vacations is responsible for checking guests in and out, booking reservations, providing information and additional services to guests as needed.

What will I be doing?

As a Front Desk Clerk, you would be responsible for checking guests in and out, booking reservations, providing information and additional services to guests as needed. Attend to guest needs and resolve guest problems. Issues keys and processes payments. Works to ensure maximum guest satisfaction at all times. Assist as needed to ensure maximum inventory is available. Assist Manager and Assistant Manager as needed.

Basic Qualifications

• Customer Service Experience
• Ability to work a flexible schedule to include nights, weekends and holidays.
• Analytical, problem solving, and mathematics processing skills.

Preferred Qualifications

• Familiarity with Hospitality related applications/systems: PMS, POS, Keycard, Voicemail.
• Cash handling experience.
• Hospitality experience.
• Front desk/guest services experience.

Additional Considerations

• No relocation assistance is available for this position.

EOE/AA/Disabled/Veterans