Facilities ManagerPENN Entertainment

SUMMARY

The Facilities Manager is responsible for overseeing the daily operations of the Facilities department, ensuring the safe, efficient, and reliable maintenance of all building systems including HVAC, electrical, plumbing, and water distribution. This role leads a team of technicians and coordinates with internal partners and external vendors to maintain a clean, functional, and guest-ready environment.

• Supervise and support Facilities team members in the installation, maintenance, and repair of building systems and equipment.
• Assist in executing departmental operational goals and support performance targets, including cost control and service standards.
• Develop and manage team schedules to ensure proper coverage, efficient labor utilization, and alignment with business needs.
• Monitor departmental expenses and support adherence to budget guidelines; escalate concerns or variances to senior leadership.
• Conduct routine property inspections to ensure cleanliness, safety, and operational readiness; coordinate timely resolution of issues.
• Plan and schedule preventive maintenance, repairs, and equipment installations to minimize downtime and disruptions.
• Coordinate with approved vendors for maintenance, repairs, and small-scale projects, ensuring quality work and cost efficiency.
• Support and maintain preventive maintenance programs in partnership with the Facilities team.
• Oversee sanitation standards and processes, including pest control and environmental safety practices.
• Assist in managing facility-related projects by coordinating with contractors, vendors, and internal stakeholders.
• Review completed work to ensure it meets quality standards and specifications.
• Oversee landscaping and exterior maintenance activities as needed.
• Support compliance with safety regulations, including Occupational Safety and Health Administration standards, and promote a safe work environment.
• Promote and model strong customer service standards, ensuring team members deliver a positive guest experience.
• Communicate regularly with leadership regarding operational issues, maintenance needs, and improvement opportunities.
• Ensure compliance with all applicable regulations, policies, and procedures within the scope of the role.
• Maintain confidentiality of all departmental and company information.