Field Support Technician (Journeyman)DecisionPoint

DecisionPoint seeks four Field Support Technicians to provide hands-on technical support for the USMEPCOM ENLIST program. These positions support network connectivity, telecommunications, structured cabling, end-user equipment, remote locations, site surveys, equipment installations, facility relocations, and outage recovery. Field Support Technicians diagnose and resolve incidents remotely and on site, execute approved installation and recovery procedures, and coordinate with the Service Desk, Field Operations Lead, engineering teams, local IT service providers, telecommunications carriers, vendors, and Government personnel. Technicians also maintainaccuratetrouble tickets, equipment records, site documentation, and service-restoration evidence. These positions are remote or field-based when not providing on-site support. Chicago-area candidates are preferred; however, technicians may be assigned to support USMEPCOM Headquarters, Military Entrance Processing Stations (MEPS), Remote Processing Substations, COOP facilities, and other locations within the USMEPCOM area of responsibility. Travel and participation in an on-call support rotation are required. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.