Specialty Server 1 Red LotusPENN Entertainment
Job Summary
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.
- Maintains a professional appearance at all times, clean and well groomed as per standard
- Complies with all policies and procedures of company and department.
- Maintains the highest standard of professionalism when interacting with guests and co-workers.
- Has complete product knowledge, be able to describe all menu items.
- Takes and delivers food and beverage orders. Follows and maintains all service standards.
- Must be able to carry food trays of varying sizes with 30 pounds or more on one tray.
- Rings items into POS system, accepts payment and reconciles all payments.
- Makes specific suggestions and recommendations to increase guest check average as defined by management.
- Follows all safety procedures and maintains work area for a clean and safe environment.
- Other duties as assigned.