SPECIALTY SERVERPENN Entertainment
Job Summary
- Performs duties to take guest food and beverage orders, serves food to guests, and totals dining charges.
- Responds to special requests for dining amenities.
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.
- Maintains a professional appearance at all times, clean and well-groomed as per standard.
- Complies with all policies and procedures of company and department.
- Maintains the highest standard of professionalism when interacting with guests and co-workers.
- Develops complete product knowledge; able to describe all menu items; has basic wine, beer, and liquor knowledge; able to suggest successful pairings and present all beverages; professionally presents wine tableside.
- Takes and delivers food and beverage orders.
- Follows and maintains all service standards.
- Rings items into POS system, accepts payment, and reconciles all payments.
- Makes specific suggestions and recommendations to increase guest check average as defined by management.
- Follows all safety procedures and maintains work area for a clean and safe environment.
- Develops and maintains complete knowledge of Hollywood movie memorabilia.
- Able to describe restaurant displays, adding appropriate details of actors and history.
- Other duties as assigned.