Operations SpecialistRobert Half

Description We are looking for an Operations Specialist to join our team in Northbrook, Illinois in a contract capacity with the potential to become permanent. This position supports the full order-to-delivery cycle and plays an important role in keeping inventory, shipping activity, and customer commitments on track. The ideal candidate brings a practical, detail-oriented approach to coordinating orders, transportation, warehouse activity, and related administrative processes in a fast-paced environment.

Responsibilities:

Manage customer orders from receipt through final delivery and invoicing, ensuring accurate entry, timely release to warehouse partners, and consistent follow-up on open items.

Coordinate shipment activity for both inbound and outbound freight by working with carriers, brokers, suppliers, and warehouse providers to secure efficient and cost-effective transportation.

Oversee daily fulfillment for e-commerce and distributor channels, confirm shipping schedules, and address issues such as backorders, quantity variances, substitutions, and pricing exceptions.

Maintain inventory accuracy across multiple storage locations by reconciling system records, monitoring stock movement, and supporting count activities and inventory adjustments.

Prepare and review operational documents such as bills of lading, packing details, labels, and shipment notifications to support smooth delivery execution.

Partner with suppliers, co-manufacturers, customs-related contacts, and logistics providers to track inbound materials and imported shipments and help prevent delays.

Respond to customer and partner inquiries related to order status, delivery timing, product details, returns, credits, and deductions while helping maintain current account documentation.

Support purchasing and administrative workflows by preparing purchase orders for review, assisting with item setup and discontinuations, and generating routine operational reports.

Provide accounting-related support through entry and verification of receivables, payables, freight charges, and warehouse invoices, ensuring shipment records align with billing documents. Requirements At least 3 years of experience in operations, order management, logistics, inventory coordination, or customer support within a distribution, manufacturing, or consumer products environment.

Hands-on experience using QuickBooks in a business setting.

Strong Microsoft Excel skills, including the ability to work with sorting, filtering, lookups, and basic formulas, along with proficiency in Outlook and Word.

Ability to manage multiple priorities with a high level of accuracy and follow-through in a deadline-driven setting.

Working knowledge of shipping, inventory, and fulfillment processes across warehouse and transportation operations.

Strong communication and problem-solving skills with the ability to work effectively with customers, vendors, carriers, and internal teams.

Experience supporting distributor, wholesale, direct-to-consumer, or e-commerce order flows is preferred.

Background in foodservice, grocery, or consumer packaged goods environments is a plus. TalentMatch

Robert Half is the worlds first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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