Customer Service RepresentativeRobert Half

Description We are looking for a detail-oriented Customer Service Representative to join a manufacturing team. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, managing order information, and keeping records accurate in a fast-paced environment. The role requires strong communication skills, solid Microsoft Excel proficiency, and a careful approach to data entry and follow-through.

Responsibilities:

Review incoming orders for completeness, confirm pricing details, and check product availability before processing.

Enter and maintain customer and order information accurately using internal systems and spreadsheets.

Work closely with warehouse and production partners to help keep shipments on schedule and support on-time delivery.

Respond to customer questions and resolve order-related concerns with professionalism and urgency.

Share clear updates on product details, expected lead times, and delivery timelines to support customer needs.

Monitor order activity and follow up on discrepancies to help ensure records remain current and accurate.

Manage email correspondence and routine documentation related to customer accounts and order status. Requirements Previous experience in customer service, order entry, or a related support role.

Strong Microsoft Excel skills with the ability to work confidently with data.

High level of accuracy and attention to detail in data entry and recordkeeping.

Effective written and verbal communication skills for customer and internal team interactions.

Proficiency in Microsoft Word and email communication.

Ability to handle multiple tasks and stay organized in a busy manufacturing environment.

Commitment to providing responsive service and maintaining accurate information. TalentMatch

Robert Half is the worlds first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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