Collections SpecialistRobert Half

Description

We are seeking a Collections Specialist with strong collections experience for a client in Rosemont, IL. Ideal candidates will have a background in collections, accounts receivable, cash applications, customer account reconciliation, and following up on outstanding balances. Experience generating reports, analyzing aging, and working extensively in Excel is highly preferred.

Responsibilities:

• Manage a portfolio of customer accounts and follow up on past-due invoices

• Contact customers via phone and email to secure payment and resolve outstanding balances

• Review and maintain aging reports, prioritizing collection activities accordingly

• Research and resolve billing discrepancies, short payments, and unapplied cash

• Reconcile customer accounts and document collection efforts

• Partner with internal teams including AR, Customer Service, and Sales to resolve payment issues

• Generate and analyze collection and aging reports in Excel

• Assist with cash applications and other Accounts Receivable-related activities as needed

• Maintain accurate notes and records within the ERP/accounting system

Requirements

2+ years of collections experience

Prior Accounts Receivable support experience

Strong Excel skills, including VLOOKUPs, Pivot Tables, and data analysis

Experience managing aging reports and following up on past-due accounts

Ability to reconcile customer accounts and research payment discrepancies

Strong communication skills for customer outreach and relationship management

Experience working within an ERP or accounting system

High attention to detail and ability to manage multiple priorities

Robert Half is the worlds first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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