Training Field Instructor - HybridService King Collision Repair Centers

Champions Do More

Crash Champions is home to a collection of team members driven by a deeply rooted purpose and guided by a powerful principle: Here, We Do More.

It is the Crash Champions DNA and it is the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.

As a member of the elite TRADET Field Instructor Team, this person will play a key role in developing our leaders and subject matter experts at Crash Champions. This Operations-based training detachment will work directly with identified Operations team members to enhance and verify competencies that will boost workplace performance and bottom-line revenue.

We are looking to fill positions in the following locations:

Central Plains Memphis, TN

Southern California Los Angeles, CA

Northern California San Jose/Fremont, CA

Southeast Tampa, FL

Northwest Seattle, WA

Responsibilities

• Delivering quick response training within their assigned markets. This position is expected to travel as dictated by market needs.

• Delivering structured learning experiences for both virtual and in-person learning by: o Utilizing report tools, supervisor feedback, and virtual or in-person observation, to complete training-related Friday Deep Dives to prioritize and target individuals or small group training gaps.

• Assisting operations team members via Outlook, Teams, & Ivanti Support Portal

• Level set with assigned VP on the following: Virtual or field training location.

• Prioritize calendar, direction, timing, and content modules to deliver.

• Track, organize, and deliver personal performance metrics for each FOS role so we can automate visibility and competency improvement or deficiencies via PowerBI, MMMs, & TMMs

• Working with Operational Leadership to design & conduct structured training programs

• Support company initiatives per Senior Leadership directional guidance

• Co-facilitate DO and GM Boot Camp facilitation

• Deliver targeted training to new hires, acquisitions, recently promoted team members, and/or groups at all role levels up to and including DO

Qualifications

• 3-5 years of Team Member Training

• 2-3 years of Service Advisor experience

• Ability to travel 50% of the month -visiting repair stores within respected markets.

• High school diploma or GED equivalent

• Excellent communication skills

• Exceptional presentation skills

• Ability to succeed in a fast-paced environment

Submit a Referral (https://corporate-crashchampions.icims.com/jobs/2377/training-field-instructor---hybrid/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834383836)

Job Post Information* : Posted Date 5 days ago (12/21/2023 5:22 PM)

Job ID 2023-2377

# of Openings _1_