Membership Leader at Crossroads YMCAYMCA of the USA

This is a high-impact leadership role responsible for leading the membership experience at the YMCA. You'll oversee membership operations, guide a customer-focused team, and develop strategies that attract new members, deepen engagement, and inspire lifelong connections to the Y. This role is fast-paced, people-centered, and highly visible. Every day, you'll interact with members, coach staff, solve challenges, analyze performance, and collaborate with other departments to ensure every person who walks through our doors feels welcomed, valued, and connected.