Financial Services RepresentativeCharles Schwab
Job Summary
Your opportunity
At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.
Bring your passion for helping people and your drive to make a difference. Our service team plays a vital role in guiding clients toward their goals and delivering experiences that truly matter. You dont need a finance background;whatsets you apart is your commitment to serving others and your eagerness to learn and grow.
As a Financial Services Representative, youll be the trusted voice on the other end of the line. Answering inbound calls, listening actively, and taking ownershiptodeliver personalized support. Each interaction is an opportunity to create an exceptional experience through clear, empathetic communication, proactive education, and thoughtful solutions.
Well support your growth from day one. Through paid training in the Schwab Service Academy, youll gain the knowledge and confidence to earn your Securities Industry Essentials (SIE) and FINRA Series 7 & 63 licenses, opening doors to a meaningful career in financial services.
If youre ready to make an impact and build afutureyoure proud of, this is where your journey begins.
We offercompetitivepay and bonus package that includes:
Starting compensation of$52,900.00 during training ($25.44/hr.) plus anannual bonus opportunity of 10% of your base pay and other eligible earnings
Potential to increase their total compensation to $61,700.00 within their 1st year upon obtaining the required licensing and achieving performance-based pay increases:
$54,900.00 base($26.40/hr.)
10% bonus opportunity depending on individual/corporate performance
Evening, overnight, and weekend shifts include up to 20%additionalcompensation, dependent on shift.
What you have
We believe great service starts with the right mindset and skills. Successful candidates demonstrate:
Requirements:
A passion for helping clients and ensuring positive experiences.
Ability to convey information clearly and build trust.
Openness to feedback and a growth mindset.
Problem-solving with confidence and clarity.
Understanding and responding to client needs with empathy.
Accuracy and thoroughness in every interaction.
Working as part of a supportive team and adapting to change.
Ability to work8:00 am 4:30 pmMonday through Fridayduring Schwab's training program, on-site.
After training is complete,theabilityto workassignedshiftto accommodate business needs to includeevening, overnight,and weekend options.
Benefits of workingevenings,overnight, and weekendshiftsincludeincreased compensationandremote workopportunitiesfor qualifying shifts.
Your Talent Advisor will walk you through the training schedule, available shift groups, and the shift assignment process during the interview.
Exampleshiftgroups:
Weekend Day Shift (Startbetween6:30am-9:30am CT, includes 1-2 weekend days): Potential to workremote after training IF working both weekend daysare assigned
WeekdayEveningShift (Start 11am-5pm CT, Monday-Friday):In office
Weekday Overnight Shift (Start 7:30pm CT, Monday-Thursday): Potential towork fullyremoteafter training
Weekend Evening/Overnight Shift (Start at 12pm CT Sat/Sun/Mon or 7pm CT Friday/Saturday/Sunday): Potential to work fully remote after training
Preferred qualifications:
Previous customer service or client relationship experience.
Bachelors degree or higher.
#Campus
Whats in it for you
At Schwab, youre empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaborationso you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility (https://www.schwabjobs.com/hybrid-work) approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package (https://www.schwabjobs.com/summary-of-benefits) that takes care of the whole you both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Whats in it for you:
At Schwab, were committed to empowering our employees personal and professional success. Our purpose-driven, supportive culture, and focus on your development means youll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you both today and in the future:
401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.