LEC Hotel Housekeeper (FT)PENN Entertainment
Job Summary
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.
- Maintains and cleans all equipment used throughout the course of a shift, as directed.
- Maintains proper documentation of all duties accomplished during a working shift, as directed.
- Reports all safety hazards or maintenance deficiencies for proper handling.
- Abides by all security measures.
- Greets all guests throughout shift with the proper salutation and pleasant expression.
- Assists guests with issues that are within authority, ensuring guests' satisfaction while operating within established guidelines and policies.
- Assists the house person with department projects, as needed.
- Sorts, counts, folds, marks, or carries linens and makes beds.
- Replenishes supplies such as drinking glasses, linens, sundries, and other items.
- Cleans rugs, carpets, upholstered furniture, and draperies.
- Empties wastebaskets; and empties and cleans ashtrays.
- Transports waste and trash to disposal area.
- Provides positive communication and uses Hilton CARE Culture skills with every patron and co-worker.
- Performs duties in a safe manner; reports any potential safety hazards to management staff.
- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
- Performs all duties in a quiet and orderly manner.