Experienced Dealer (FT)PENN Entertainment
Job Summary
- Adheres to all departmental and property policies and procedures regarding guest service standards.
- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.
- Provides fast, flawless, personalized service to players.
- Consistently builds and maintains rapport with guests.
- Maintains knowledge of all aspects of the games dealt.
- Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.
- Conducts assigned game according to procedure.
- Ensures appropriate game protection.
- Ensures appropriate game pace for all players.
- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.
- Ensures payouts are made quickly and accurately.
- Fills and credits tables by verification of cheques.
- Opens and closes tables according to established guidelines and procedures.
- Performs all other related and compatible duties as assigned.
- Maintains strict confidentiality in all company matters.