Casino Barback (PT)PENN Entertainment
Job Summary
- Provides fast, friendly, professional, and responsive customer service.
- Adheres to established departmental and property policies and procedures regarding guest service standards.
- Sets up bars for operation; cuts fruit; stocks ice; empties garbage.
- Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed.
- Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
- Maintains par stock levels and orders bar supplies as necessary; delivers orders.
- Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to manager.
- Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with departmental procedures; sorts bottles and corrugated cardboard for recycling.
- Resolves service issues according to established guidelines.
- Assists with setting up for banquets and private functions: stocks beverages and paper products.
- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.
- Performs duties in a safe manner; reports any potential safety hazards to management staff.
- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
- Maintains strict confidentiality in all company matters.