Host/HostessPENN Entertainment
Job Summary
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet and welcome guests, assign seating, and escort guests to their table.
- Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow and introduction of server.
- Participate as a team member with all servers, bussers, supervisors and kitchen staff in maintaining a smooth and efficient operation.
- Maintain dining areas including taking orders, delivery and bussing as necessary for the efficient operation of business.
- Respond to telephone inquiries including making reservations and taking messages as needed.
- Utilize electronic reservation system to make, retrieve and monitor guest reservations (where applicable).
- Meet department uniform, appearance and grooming requirements.
- Must adhere to regulatory, department and company policies.
- Perform all job duties in a safe and responsible manner.
- Perform other job related and compatible duties as assigned.