Bartender Emeril's Chop HousePENN Entertainment
Job Summary
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
- Promotes casino events and programs - Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)
- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
- Slices and pits fruit as required
- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- Maintains a clean and stocked workstation in accordance with established health and safety guidelines