PLAYER SERVICE CASHIERPENN Entertainment
Job Summary
- Adheres to all departmental and property policies and procedures regarding guest service standards.
- Operates assigned bank or window according to procedure.
- Determines customer qualifications for mychoice members admission by reviewing player information based upon established criteria.
- Opens new player accounts, issues replacement cards, and merges duplicate accounts.
- Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank.
- Counts down bank or window at end of each shift and reconciles to the cage accountability.
- Ensures that all key control procedures are executed according to established guidelines.
- Ensures that contents of the banks are organized so they can be readily counted at shift changes.
- Prepares and completes all job-related paperwork as approved in the internal Control Submission.
- Assists with the NRT kiosk as needed in relation to emptying or filling the units.
- Participates in and attends meetings as requested.
- Completes Currency Transaction Reports as required by law.
- Conducts “Verifications” (doubles) to ensure the accuracy of transaction being paid.
- Maintains a clean, well-organized work area and environment.
- Performs all other related and compatible duties as assigned.
- Maintains strict confidentiality in all company matters.