FT Night ManagerHilton

A Night Manager with Hilton Hotels and Resorts is responsible for directing and overseeing all hotel operations during the night shift to support the hotels continuing effort to deliver outstanding guest service and financial profitability.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwides ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brands reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

As Night Manager, you would be responsible for directing and overseeing all hotel operations during the night shift to support the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety

• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly

• Act as Manager on Duty and on behalf of the General Manager in his/her absence

• Tour hotel interior and exterior to ensure the property and facilities are functional, presentable to established standards and safe for guests and team members

• Oversee preparation of daily summary reports

• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counseling and evaluations and delivering recognition and reward

EOE/AA/Disabled/Veterans