Full-Time Evening Main BankerPENN Entertainment
Job Summary
- Ensure interactions with internal and external guests follow the guidelines of the ACES Customer Service Program.
- Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions.
- Count currency, coins, and checks received, by hand or using currency-counting machine.
- Identify transaction mistakes when debits and credits do not balance.
- Receives soft count funds from the count room, revenue drops from other departments.
- Manage and monitor inventory levels and balance the NRT kiosks for a specific shift.
- Assist Supervisor with deposits to outside banking institution.
- Communicate status of fluctuating cash levels to appropriate management.
- Works the Player Services frontline window as assigned.
- Answers phone calls with proper phone etiquette.
- Complies with state, company, department policies and regulations.
- Assists supervisors and co-workers as needed.
- Other duties may be assigned.