Senior Program Manager: Strategic Portfolio and AnalyticsMaryland State Judiciary

The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework, up to 2 days per week, may also be available. Telework eligibility is based on job functions and the approval of the Administrative Head.

Maryland Judiciary Benefits (mdcourts.gov) 

About the Maryland Court System | Maryland Courts (mdcourts.gov)

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Essential Job Functions:  

The Strategic Portfolio and Analytics Senior Manager provide strategic support by coordinating the department?s portfolio of research, data governance, and analytics initiatives. Advises on project prioritization and organizational strategy. Ensures that analytics projects meet high standards of quality, accuracy, and methodological rigor. The position serves as a strategic advisor to the Director and collaborates with the Data Governance Manager and Research Manager, court leadership, operational stakeholders, JIS staff, researchers, and data governance staff to support data-driven decision-making. This is a strategic, technical position requiring analytical oversight and independent judgement. 

Essential Duties and Responsibilities:

Provides strategic oversight of the department?s portfolio view of research, analytics, and strategic initiatives by evaluating priorities, resource needs, project dependencies, and alignment with organizational goals and strategic initiatives. Advises the Director on project priorities, resources, and strategic planning.

Develops and continuously improve department-wide governance processes for project intake, workflow, and performance tracking. Establishes standards and templates that promote consistency, efficiency, and accountability. 

Reviews research reports, executive briefings, presentations, and analytical products to ensure their effectiveness support organizational priorities, executive decision-making, and consistent  for analytical and methodological rigor, data accuracy, clarity, and strategic relevance.

Coordinates cross-department and cross-functional initiatives involving research staff, JIS and DCHQ personnel, data warehouse team and executive leadership. Facilitate collaboration on data warehouse initiatives, report development, and enterprise analytics projects.

Prepares executive briefings, presentations, strategic analyses, talking points, and materials in support of decision making for judicial leadership. Represent the Director in meetings, workgroups, and interdepartmental and inter-agency initiatives, communicating recommendations and departmental priorities. 

Identifies improvement opportunities through analysis of department business processes, project outcomes, and operational performance. Recommend and implement improvements that increase efficiency, quality, and accountability.  

Supports departmental planning activities, including budget development, grant planning, expenditure tracking, and resource allocation analysis.

Minimum Qualifications:

Education:

Master's degree in a social science, public administration, public policy, business administration, statistics, economics, data science, information systems, criminal justice, sociology, political science, or a related analytical discipline.

Experience:

Seven (7) years of progressively responsible experience in strategic planning, research, program evaluation, policy analysis, analytics, project portfolio management, judicial administration, or a closely related field.

Experience should include coordinating complex initiatives involving multiple stakeholders, preparing executive-level briefings and reports, reviewing analytical work products, and advising leadership on strategic or operational decisions.

Note:

A combination of education and experience that demonstrates the required KSAs will be considered.

Preferred experience: 

Juris Doctor (J.D.) from an accredited law school is highly desirable.

Experience in a court system or judicial branch organization.

Experience with research methodologies, statistical analysis, or program evaluation.

Experience with relational databases, SQL, business intelligence tools, or data warehouse environments.

Experience with strategic planning, organizational performance, or enterprise portfolio management.

Experience managing grants, contracts, or consulting engagements.

Knowledge, Skills, and Abilities:

Knowledge of:

Knowledge of strategic planning, organizational performance, and business process improvements.

Knowledge of research design, program evaluation, and quantitative and qualitative research methodologies.

Knowledge of relational databases, SQL, and principles of data management. 

Knowledge of data governance principles, data quality management, and enterprise data warehouse.

Knowledge of project and portfolio management including project intake, prioritization, workflow, and resource planning. 

Knowledge of court operations, judicial administration, and the role of research and analytics in supporting policy and operational decision making.

Skill in:

Skill in reviewing research reports, statistical analyses, and policy documents for methodological rigor, accuracy, and clarity.

Skill in strategic planning, project portfolio management, and organizational prioritization.

Skill in analyzing complex datasets and synthesizing technical information into actionable recommendations.

Skill in using data analysis tools to understand and evaluate analytical work products.

Skill in developing project management tools, workflow processes, templates, and performance tracking systems.

Skill in preparing executive briefings, presentations, and decision-support materials.

Skill in facilitating collaboration among technical, operational, and executive stakeholders.

Strong written, verbal, and interpersonal communication skills.

Ability to:

Ability to exercise independent judgment in evaluating research methodologies, analytical approaches, and organizational priorities.

Ability to represent the Director effectively in meetings, committees, and cross-functional initiatives.

Ability to evaluate and manage a department-wide portfolio of strategic initiatives while balancing competing priorities and limited resources.

Ability to identify organizational risks, dependencies, and opportunities across multiple concurrent projects.

Ability to interpret complex statistical analyses and communicate findings effectively to technical and non-technical audiences.

Ability to develop practical solutions to organizational, operational, and analytical challenges.

Ability to establish productive working relationships with judges, court leadership, executive staff, researchers, IT professionals, and external partners.

Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

Physical Requirements:

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Equipment, Machinery and Tools:

General office equipment including personal computer, calculator, tablet, laptop. Equipment is needed for data and statistical analysis, report development, monitoring and replying to emails. Webcam and mic for remote meetings. 

Software and Computer Skills:

MS Office, statistical analysis software (SPSS, Advanced Excel, R or Python, Power BI, SQL), Qualtrics, Asana or other project management tool, Adobe Pro, court management software (Enterprise Justice, Problem Solving Court management database). Software and computer skills are needed to review and advise on data and statistical analysis, statistical reports development, data modeling, and standard report writing.  Video Conferencing software including Microsoft Teams and Zoom for Government.

Selection Process:

Your application package will be used to determine your eligibility, qualifications, and ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. If you have held more than one (1) position at the same employer, you must list each position that you held, the length of time that you held each position, and the corresponding duties. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted.

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application.

For further information please contact Talent Acquisition at aocta@mdcourts.gov.

The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to ADA@mdcourts.gov or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States. 

Please find the Maryland Judiciary's equal employment opportunity policy here: Policy Prohibiting Discrimination, Harassment, and Retaliation.