Temporary Benefits SpecialistEmployment Enterprises Inc.
Job Summary
Our client is a major transportation organization supporting safe, reliable mobility and essential services across a large region. The Benefits Specialist supports open enrollment by guiding professionals through benefit options, eligibility, and enrollment system questions. This is a full time contract position, onsite, based in Hyattsville, Maryland, paying $33 per hour.
Responsibilities
Answer inbound calls regarding health, dental, vision, and other benefit programs
Explain plan options, eligibility requirements, enrollment procedures, and deadlines
Assist with navigating online enrollment systems and resolving basic access or usability issues
Document inquiries and interactions accurately and consistently
Escalate complex benefits, payroll, or system issues to the appropriate teams
Maintain confidentiality of benefits and personal information
Support benefits communications and outreach efforts as needed
Meet service level expectations for responsiveness and call quality
Qualifications
High school diploma or equivalent required; associate or bachelors degree (preferred)
Experience in benefits administration, human resources, customer service, or a call center environment (preferred)
Strong verbal and written communication skills
Ability to explain complex information clearly and professionally
Proficiency with Microsoft Office and web-based systems
Strong organizational skills and attention to detail
Ability to work effectively in a fast-paced, high-volume environment
Familiarity with HRIS or benefits administration systems (preferred)
What We Offer
401K retirement plan
Medical and dental benefits for qualifying professionals or Fixed Indemnity Health Benefits
Flex spending account
Pet Insurance
Credit Union Membership
Sick Leave available where mandated by law
Worker Advantage discount program membership
Voluntary Supplemental Insurance
Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.
Employment Enterprises, Inc is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109. You can reach our recruiters about this job and more at 703-361-2220 or email recruiters@eeihr.com.
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Responsibilities
Answer inbound calls regarding health, dental, vision, and other benefit programs
Explain plan options, eligibility requirements, enrollment procedures, and deadlines
Assist with navigating online enrollment systems and resolving basic access or usability issues
Document inquiries and interactions accurately and consistently
Escalate complex benefits, payroll, or system issues to the appropriate teams
Maintain confidentiality of benefits and personal information
Support benefits communications and outreach efforts as needed
Meet service level expectations for responsiveness and call quality
Qualifications
High school diploma or equivalent required; associate or bachelors degree (preferred)
Experience in benefits administration, human resources, customer service, or a call center environment (preferred)
Strong verbal and written communication skills
Ability to explain complex information clearly and professionally
Proficiency with Microsoft Office and web-based systems
Strong organizational skills and attention to detail
Ability to work effectively in a fast-paced, high-volume environment
Familiarity with HRIS or benefits administration systems (preferred)
What We Offer
401K retirement plan
Medical and dental benefits for qualifying professionals or Fixed Indemnity Health Benefits
Flex spending account
Pet Insurance
Credit Union Membership
Sick Leave available where mandated by law
Worker Advantage discount program membership
Voluntary Supplemental Insurance
Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.
Employment Enterprises, Inc is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109. You can reach our recruiters about this job and more at 703-361-2220 or email recruiters@eeihr.com.
#LI-Onsite
#LI-MM1