Table Games Supervisor (FT)PENN Entertainment

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervises day-to-day operations of all Table Games.
• Directs the Table Games Dealers to accomplish the goals of the Table Games department.
• Provides visible leadership in gaming operation areas.
• Responsible for the integrity of daily operations. 
• Enforces all table games procedures and policies as outlined in company and department manuals; state regulations and in accordance with Internal Controls.
  
• Maintains a continuous inspection of cards and dice, always ensuring the security of the table games.
• Monitors cash and chip transactions between dealers and customers and ensures that proper payout amounts are paid to customers.
• Responsible for the accountability of the chips for each designated shift by maintaining a paper trail.  Ensures the safety of all gaming chips, dice, and monies entrusted.
• Shall make table fills/credits as needed.
• Responsible for settling disputes with customers, dealers, and management staff.
• Evaluates employee performance and provides feedback. Addresses and manages complaints, grievances, or concerns from employees.
• Assists in staff selection; training; counseling; recognition; separation of employment and other human resources related issues.
• Complete understanding and adherence to disciplinary policies including but not limited to coaching and counseling staff and the use of the progressive discipline to modify performance.
• Presents oneself as a credit to Company and encourages others to do the same.
• Flexible ability to work varied shifts to include nights, weekends, and holidays.
• Performs all other related and compatible duties as assigned.