Beverage Server - Part-TimePENN Entertainment
Job Summary
- Responsible for fostering a fun environment.
- Responsible for being a gracious host to all guests and co-workers.
- Responsible for promoting a positive influence in the community and participating in company-sponsored events.
- Provides personalized service and uses guest name.
- Resolves service problems according to guidelines.
- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.
- Promotes casino events and programs.
- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round.
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
- Takes drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests.
- Handles money according to procedure.
- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor.
- Maintains clean and stocked workstation.