Server - Sports Bar and Restaurant - Part-TimePENN Entertainment
Job Summary
- Responsible for fostering a fun environment
- Responsible for being a gracious host to all guests and co-workers
- Responsible for promoting a positive influence in the community and participating in company-sponsored events
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff
- Engages in friendly conversations with guest whenever possible
- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant
- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities
- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards
- Completes any reasonably requested job duty or any reasonable request made by manager or management personnel.
- Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service
- Knows and promotes current property events and promotions
- Thanks customers, invites them back, wishes them luck