Player Services Main Banker - Part-TimePENN Entertainment
Job Summary
- Responsible for fostering a fun environment
- Responsible for being a gracious host to all internal and external guests
- Responsible for promoting a positive influence in the community and participating in company-sponsored events
- Accurately completing and updating electronic MTL/MIL transactions
- Accurately process Poker Room activity; verification of front-line cashier transactions over $1,000.00, receiving Poker Dealer tokes, process chip redemptions when required; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed in the absence of a member of management
- Flexibility with schedule, perform any cashiering duties as needed, or as instructed by member of management
- Understands and performs department objectives, standards, and guidelines
- Possess thorough knowledge of casino policies for all cashier areas
- Maintain, reconcile, fill and credit Ticket Redemption Units as needed; collaborate with the Main Bank to accomplish these tasks
- Maintain security and accountability over all funds, including, but not limited to chips, coins, tokens, cash currency, foreign cash currency, cash equivalents and paperwork
- Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers
- Verify all Cashier and Main Bank paperwork is accurately completed prior to Accounting and Internal Audit review
- Accurately complete transactions with Internal customers
- Accurately process and record Unclaimed and regular Jackpots
- Maintain accurate inventory of all Chips distributed and received from Table Games, Main Bank and Cashiers
- Thorough knowledge of the paid in/out guidelines
- Work with Vault to ensure timely process of buys; accurately receive “drops” and complete other transactions from the Count Team.
- Answer phone calls with proper phone etiquette
- Accurately process and verify deposits