Marketing Administrator - Full-TimePENN Entertainment
Job Summary
- Responsible for fostering a fun environment
- Responsible for being a gracious host to all guests and co-workers
- Responsible for promoting a positive influence in the community and participating in company-sponsored events
- Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department.
- Supports and administers operational goals and monitors achievements of performance and profit objectives.
- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
- Develops, coordinates, and executes all retail promotions, direct mail promotions, and special events to target retail and database customers while supporting compliance to departmental budget.
- Reviews and approves all Elite Bonus Suite (EBS) and Micro Gaming Technologies (MGT/Everi) promotions.
- Drafts all Promotional Guidelines and Checklists.
- Supports the efforts and projects of the VP of Marketing and/or Director of Marketing as requested.
- Coordinates internal support related to each special event, promotion, or entertainment for all appropriate departments.
- Analyzes the effectiveness and success of promotions, special events, and entertainment and VIP parties.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Ensures customer service standards are followed by all team members and addresses issues as they arise.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Maintains strict confidentiality in all departmental and company matters.
- Consult with vendors to improve customer service and reduce problems in the environment
- Meet department uniform, appearance, and grooming requirements.
- Keep work areas clean and free of safety hazards, debris, and litter.
- Must adhere to regulatory, department and company policies.
- Perform all job duties in a safe and responsible manner.
- Perform other job related and compatible duties as assigned.