Area Service LeaderMettler Toledo

We are seeking an experienced Area Service Leader to lead a team of approximately 12 field service professionals supporting customers within highly regulated industries, including Pharmaceutical, Food & Beverage, Chemical Processing, and Industrial Manufacturing. This role is responsible for driving operational excellence, leading a high-performing team, managing financial performance, and ensuring exceptional service delivery while maintaining the highest standards of quality, safety, and compliance. The ideal candidate will have a proven track record of improving operational efficiency, managing a P&L, controlling expenses, developing talent, and driving profitable growth through customer retention and market share expansion. Key ResponsibilitiesLead, coach, and develop a team of approximately 12 field service professionals. Drive operational excellence through workforce planning, resource optimization, and continuous improvement initiatives. Maintain full P&L responsibility, including budgeting, forecasting, profitability, and expense management. Improve service delivery performance through increased productivity, labor utilization, and operational efficiency. Monitor key performance indicators and implement actions to achieve operational and financial objectives. Ensure compliance with applicable quality, safety, and regulatory requirements. Build and maintain strong customer relationships while serving as the primary point of escalation for service-related issues. Partner with Sales and Operations to identify growth opportunities, increase customer value, and expand market share within existing and targeted markets. Drive employee engagement, performance management, succession planning, and talent development.