Billing ClerkRobert Half

Description Seeking a Billing Specialist, ONSITE in Erie, MI. This position researches billing discrepancies, validates rates and supporting documentation, and collaborates with Operations, Finance, and customer-facing teams to resolve issues and maintain billing accuracy. Pay up to $24/hr. Only those who meet the qualifications will be considered.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Prepares and analyzes customer invoices by reviewing operational, financial, and contractual data to ensure accurate and timely billing.

Performs complex and nonstandard billing activities, including accessorial charges, equipment fees, rentals, fuel surcharges, maintenance charges, and other customer-specific billing requirements.

Investigates and resolves billing discrepancies, rejected invoices, credits, underbilling, and unbilled activity through research across multiple systems and data sources.

Reconciles operational and accounting records, monitors billing exceptions, and supports billing completeness and revenue recognition activities.

Coordinates with Operations, Finance, IT, and customer-facing teams to obtain information, resolve issues, support customer inquiries, and maintain billing accuracy.

Identifies opportunities to improve billing processes, documentation, reporting, and workflow efficiency while supporting system enhancements and testing activities.

Investigates and resolves billing discrepancies, rejected invoices, credits, underbilling, unbilled activity, and other billing exceptions by tracing transactions across accounting systems, transportation management systems, customer portals, fuel records, and operational data.

Reconciles operational records with customer invoices and accounting system imports to identify missing, duplicate, inaccurate, or incorrectly transferred invoices.

Collaborates with Operations and Finance to verify that services performed, contractual requirements, system records, billing calculations, and customer charges are accurate and properly supported.

Prepares recurring calculations, reconciliations, and supporting analyses for specialized billing programs and period-end revenue activities.

Monitors assigned unbilled items and unresolved billing exceptions through completion, ensuring timely follow-up and resolution.

Documents billing assumptions, calculations, unresolved questions, required approvals, and supporting information while maintaining organized records for audit purposes.

Escalates matters involving rate interpretation, contractual uncertainty, or material financial exposure to the appropriate leadership team.

Identifies opportunities to improve source data, billing calculations, reporting accuracy, and workflow efficiency while helping convert nonstandard analyses into controlled, documented, and repeatable processes.

Supports user testing and validation of billing-related system updates, reporting changes, and process improvements.

Coordinates with Operations, Finance, Information Technology, Business Intelligence, and customer-facing personnel to obtain missing information, validate billing requirements, and communicate the status of billing exceptions.

Supports customer billing inquiries by preparing detailed transaction documentation and clear explanations of charges and billing calculations.

REQUIREMENTS:

2+ years of experience in a Billing role

Strong attention to details

High level of communication skills

ERP experience.

Experience with customer billing, accounts receivable, transportation billing, or related financial processes Requirements Accounts Receivable (AR), Billing

Robert Half is the worlds first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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